Theresa,
Thank you for taking the time to share your feedback—we’re truly sorry this experience didn’t meet your expectations. While we’re glad to hear the fabric felt soft, we know that comfort and proper fit are essential.
Because posture-back styles tend to sit a bit differently on the body, it’s not uncommon for a size adjustment to make all the difference. If the cups aren’t lying flat or the fit feels off, changing the band or cup size might help. We’d be happy to assist—feel free to reach out to customerservice@glamorise.com for personalized fit guidance.
If you haven’t already, you can start a return or exchange from this link https://returns.glamorise.com/#/.
We’ve also passed your feedback along to our design team, as every comment helps us improve.
Michelle