Hi Laura,
Thank you for sharing your honest feedback. We're sorry to hear that the product you received didn't meet your expectations in terms of material quality, sizing, and overall fit. At Glamorise, we strive to provide our customers with high-quality, comfortable, and well-fitting products, so it's disheartening to learn that this wasn't the case for you.
Your feedback regarding the thin and scratchy material, as well as the tight fit despite ordering a larger band size, is valuable. It helps us identify areas where we can improve our designs, sizing, and manufacturing processes to better cater to our customer's needs and ensure a comfortable and satisfactory experience.
We understand how disappointing it can be when a product falls short of expectations, especially when it comes to fit and comfort. Your satisfaction is our top priority, and we want you to feel confident and comfortable with the products you purchase from us.
Please feel free to reach out to me directly at customerservice@glamorise.com. We'll be glad to listen to your concerns in more detail and explore alternative options or solutions that may better suit your preferences. Additionally, we offer free returns and exchanges within 40 days of purchase, so you are welcome to initiate a return or exchange if you prefer.
Your feedback is invaluable in helping us enhance our products and deliver the exceptional experience you deserve. We hope you'll give us another opportunity to provide you with a better experience in the future.
Rhonda