Hi Claudina,

Thank you for sharing your feedback about the fit and closure issues you experienced with the bra you purchased. We're sorry to hear that the design did not accommodate your body type comfortably and that you found the closure challenging to fasten. At Glamorise, we aim to provide well-fitting and comfortable bras for a diverse range of body shapes and sizes, but we understand that not every style will be a perfect fit for everyone.

Your feedback is valuable to us as it helps us identify areas for improvement in our product designs and sizing guides. We appreciate you taking the time to let us know about your specific concerns regarding the shoulder-to-bust measurement and the closure mechanism. This information will assist us in refining our designs and ensuring a more inclusive and comfortable fit for all our customers.

We offer hassle-free returns and exchanges on all orders within 40 days of purchase. Please feel free to initiate a return by visiting our Return Portal at https://returns.glamorise.com/#/. Our customer service team would be happy to assist you in finding an alternative style or size that better accommodates your body measurements and provides a more comfortable and easy-to-use closure.

We hope you'll give us another opportunity in the future to provide you with a positive and enjoyable shopping experience that meets your expectations. Please feel free to reach out to our customer service team at customerservice@glamorise.com if you have any further questions or concerns. We are committed to ensuring your complete satisfaction.

Rhonda

Thank you for your review and valuable feedback, Denise.

We're delighted to know that our Soft Support Bra has exceeded your expectations in terms of comfort and support, especially for your specific needs as someone with a smaller frame and heavier breasts.

Your decision to purchase a second one is a testament to your satisfaction with the product, and we're grateful for your continued trust in Glamorise. We understand your observation regarding the potential size variation between the two bras, and we appreciate your patience in allowing for the new one to stretch and conform to your desired fit.

At Glamorise, we strive to maintain consistent sizing across our products, but slight variations can occur due to the natural stretch and give of the materials used. Your feedback helps us identify areas where we can further refine our quality control processes to ensure a more consistent fit across all our products.

We're pleased that you find the Cafe color appealing, and we're committed to offering a diverse range of stylish and flattering color options that cater to our customers' preferences. Your loyalty and understanding are truly appreciated, and we look forward to continuing to provide you with comfortable, supportive, and well-fitted options that exceed your expectations for comfort, support, and style.

Rhonda

Hi JoLi, thank you for sharing your feedback on the fit of the Front-Closure Cotton T-Back Comfort Bra you purchased. I'm sorry to hear that the lack of adjustable straps caused the length to be too short for your liking.

Please know that you do not need to keep a product that does not meet your needs. We offer hassle-free returns within 40 days of purchase, so we encourage you to initiate a free return for this bra. You can get the process started here: https://returns.glamorise.com/#/

For an alternative option with adjustable straps, I would recommend exploring our MagicLift Cotton Support Bra (https://glamorise.com/products/magiclift-cotton-support-bra-black) or our MagicLift Front-Closure Posture Back Bra (https://glamorise.com/products/magiclift-front-closure-posture-back-bra-black-36). These styles feature adjustable shoulder straps, allowing you to find the perfect length and fit for your unique body shape.

Your feedback is invaluable as it helps us identify areas for improvement and better serve our valued customers. We remain committed to delivering exceptional products and experiences, and we hope to have the opportunity to provide you with a truly remarkable Glamorise experience in the future.

Kristyn

Hi Beverly,

Thank you for taking the time to share your honest feedback on the fit of our Front-Closure T-Back Bra. We regret that the bra did not provide the perfect level of comfort you were expecting, with the straps feeling a bit too close together.

At Glamorise, we strive to deliver exceptional comfort and support in all our styles. However, finding the perfect balance of fit can be challenging, as every woman's body is unique with different needs and preferences. Your insights regarding the tightness and strap positioning are invaluable, as they help us identify areas for potential improvement.

You may enjoy the fit of our Front-Closure WonderWire Bra instead. This style features a more traditional strap design with wider set straps for added comfort. If you'd like to have a look at it, you can find this style here: https://glamorise.com/products/front-closure-wonderwire-bra-black

Please know that you are backed by our hassle-free 40-day return policy. If the tightness or strap positioning continues to cause discomfort, feel free to initiate a return or exchange through our convenient returns portal: https://returns.glamorise.com/#/

Our dedicated customer service team is also available to assist you in finding an alternative style that may better suit your preferences for a comfortable, non-restrictive fit. You can reach them at customerservice@glamorise.com for personalized fit recommendations.

We appreciate your honest review and for being a part of the Glamorise community. Your feedback will be used to continually enhance our offerings and ensure we meet your needs for both fit and comfort.

Rhonda

Thank you for the wonderful 5-star review, Aldona! We're thrilled to hear you've found the exceptional comfort and effortless fit you were looking for in our Front-Closure Cotton T-Back Comfort Bra. We aim to create garments that provide a comfortable, non-binding fit that's easy to get on and off.

It's fantastic to know you've found a new go-to style for your pool days that provides the freedom of movement and confidence-boosting support you need. Since you enjoyed this style so much, you may also want to check out our Front-Closure Zip Up Sports Bra. It offers moisture control fabric to keep you comfortable, cool, and dry, and it's crafted with a zipper closure for easy on-and-off. If you'd like to have a look at this style, you can find it here: https://glamorise.com/products/front-closure-zip-up-sports-bra-black

Thank you for being a valued member of our community and for your continued support. We look forward to continuing to deliver the outstanding comfort and fit you've come to expect from Glamorise.

Kristyn