Hi Rosemarie,
Thank you for sharing your feedback about the Front-Closure Lacey T-Back WonderWire Bra in Cappuccino. I’m so sorry to hear that your most recent purchase didn’t meet the standards you’ve come to expect. It’s clear that you’ve loved this bra in the past, so I understand how disappointing it must be for the fit to not feel right this time.
Your feedback about the rolling on the right side is incredibly valuable and will be shared with our product team to ensure we’re continually improving our designs. In the meantime, I encourage you to take advantage of our return portal (https://returns.glamorise.com/#/) to initiate an exchange or return. If you have any questions or need assistance, please feel free to email me directly at customerservice@glamorise.com—I’d love to help make this right.
Thank you again for taking the time to share your experience. Your satisfaction is so important to us, and your feedback helps us maintain the quality and comfort we aim to deliver.
Michelle